Frequently Asked Questions
Is there a wait list for accommodations? We have a wait list for the Independent Living Apartments that varies depending on the current demand for those units, generally the wait is at least six months. One third of our Indepent Living Apartments are subsidized and the wait list for these units is currently closed to new applicants. In our Assisted Living Area the wait varies and depends on the needs and abilities of the applicant.
If my name comes to the top of the wait list do I have to move in then? You do not have to move at that time but you will need to call us at least six months prior to the time you would like to move in.
How much is the monthly rent?
How often do you raise rents? Rent increases are annual and typically range from 4-6%.
What size are the apartments? The Independent Living Apartments are about 500 sq ft and the Assisted Living Apartments are about 350 sq ft.
Is there a buy-in fee? There is no buy-in but there is a one-time Community fee of $7,500 that is paid at the time you move in. This fee does not apply to HUD subsidized or Skilled Nursing residents.
What if an applicant does not have enough income to qualify financially? We offer a Guaranty Program that allows family or friends of the applicant to help them qualify financially by co-signing on the lease. Additionally, once a resident has lived here for one year, rental asssistnce may be available if they meet the qualificiations.
What is the difference between Independent Living Apartments and Residential Living Apartments? The Independent Apartments are a tenant/landlord relationship and do not include food or housekeeping. Meal plans and housekeeping services are available to purchase. We are also not involved in the healthcare of the resident. The Residential Apartments are part of our Assisted Living Program (RCFE License #21012866) and include a staff nurse on duty daily, weekly housekeeping with linens, three meals daily in the dining room, and additional tailored services, which are optional. Can I be on both Independent Living and Residential Living wait lists? Yes, but you would need to pay a separate application deposit for each list.
How do I set up a tour? We schedule tours each week. Please call Tony Williams at (415) 383-2741, ext. 223 to arrange a tour. Touring our Health Care Center (Skilled Nursing) is arranged by Karen Nunn, Admissions and Social Services Coordinator at (415) 383-2741, ext. 238.
Can The Redwoods accommodate residents with memory problems? The Redwoods is a very open ten-acre campus with many exits and may not be a safe place for someone who could be confused.
Are you a Life Care Facility, am I guaranteed the ability to move to a higher level of care? We offer a month-to-month lease and do not offer the Life Care contract of a Continuing Care Facility (CCRC) and circumstances may arise that make it necessary for a resident to arrange for other living accommodations.
Can you give me directions to The Redwoods? Click here for directions to The Redwoods. Can I bring a car and is parking available there? Yes, residents may bring one car with current CA registration and insurance. Currently there is not parking charge, but this is subject to change. Available parking is limited and we have a free local bus.
Can I have a pet? Yes, in Independent Living and Residential Living you may have one friendly and quiet dog or cat weighing less than 25 pounds. Fish and birds are also welcome. All animals are interviewed and must be neutered.
Are you building new units?
Do you have two bedroom apartments? We have one bedroom and studio apartments plus a few double units.
In Independent Living can I buy meals in the dining room? Yes, you can buy individual meals and we also offer meal plans.
In Residential Living do I have to buy three meals per day? Yes, three meals per day are included in your monthly rent.
Can I get the apartment location I want? We will do the best we can to match your request at the time you come in with the units that are available. After one year, if you would like to transfer to another unit, you would have a priority for any unit that opens up matching your request.
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